Last updated: 11/1/2025
1. Information We Collect
When you use TailoredToes, we collect information that you provide directly to us, including:
- Personal information (name, email, phone number, shipping address)
- Activity preferences and toe spacer requirements
- Foot scan images captured through our application
- Payment information processed securely through Stripe
2. How We Use Your Information
We use the information we collect to:
- Create your custom orthotic products
- Process and fulfill your orders
- Communicate with you about your order status
- Provide customer support
- Improve our products and services
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- To our trusted manufacturing partners who assist in creating your custom toe spacers
- To shipping companies for order delivery
- When required by law or to protect our rights
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encrypted data transmission and storage
- Secure payment processing through Stripe
- Limited access to personal information on a need-to-know basis
5. Image Storage and Retention
Your foot scan images are:
- Stored securely in encrypted cloud storage
- Used exclusively for creating your custom toe spacers
- Deleted upon request after order completion, subject to legal retention requirements
6. Your Rights
You have the right to request deletion of your personal information.
8. Third-Party Services
We use third-party services including:
- Stripe: For secure payment processing
- Shipping carriers: For order delivery
These services have their own privacy policies governing the use of your information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date at the top of this policy